Version 5.10.1 GM (b5284, 8eb337be), March 21, 2025:

Improved
Stability improvements to License Support.
Improved
Error message in iLok License Manager when a license cannot be activated to a location.


Version 5.10.0 GM 869c108c, 2025-01-07:

Improved
Enhancements to iLok Cloud connection reliability.
Improved
In iLok License Manager, Export CSV button enabling and disabling when moving between different views.
Fixed
Fixed a crash in iLok License Manager when running on slow, under-provisioned Windows systems.
Fixed
Spaces after commas or periods were not being rendered correctly on the Mac in the Activation Experience.


Version 5.9.1 GM b069c7d5, 2024-10-03:

Fixed
Worked around stability issues with License Support running on AMD Zen 5 CPUs.
Fixed
In iLok License Manager, a typo on the final dialog when reporting a machine as unusable.
Fixed
In iLok License Manager, Export CSV button would sometimes remain disabled for a view with licenses.
Fixed
In iLok License Manager, Operation Error Summary dialog text is now legible in dark mode.


Version 5.9.0 GM edaa5278, 2023-10-26:

Improved
License Support now adds information to service requests to aid performance and reliability.
Improved
Performance when the Activation services are under heavy load.
Improved
Error alerts when there are problems with the installed License Support service.
Improved
Error message in iLok License Manager when the background service is not available.
Improved
Reworded error messages to make them less distressing.
Improved
Error messages when trials cannot be activated in iLok License Manager and the Activation Experience.
Fixed
In iLok License Manager, added the ability to report a machine as unusable even if it has only trials activated to it.


Version 5.8.1 GM d40534abe5, 2023-07-21:

Fixed
Clear button on Preferences Dialog's Account tab in iLok License Manager is functional again.


Version 5.8.0 GM b6c5cdf0e7, 2023-06-29:

Improved
Valid locations value for subscriptions when not signed in logged as warning instead of error in iLok License Manager.
Fixed
Avoid fetching offline locations if timed licenses expire while you are signed into your account in iLok License Manager.
Fixed
Updated a few default links in iLok License Manager to use the the updated iLok help website.
Fixed
In iLok License Manager, if an error occurs while a dialog is already open, the error dialog should be shown on top of the existing dialog.
Fixed
In iLok License Manager, deactivation option should be disabled for an anonymous activation on the local machine.
Fixed
In iLok License Manager, offline locations are now visible after you switch accounts.

iLok License Manager is available for Macintosh and Windows. Please visit the website for details.

Version 5.7.1 GM fbd47960a8, 2023-02-11:

Improved
Updated the Windows APIs used for HTTP connections to improve compatibility with modern Windows versions.


Version v5.7.0 GM 5c8e5aed, 2023-01-17:

Improved
Changes to improve stability for certain iLok-licensed products.
Fixed
In iLok License Manager, data downloaded from the server for large accounts was not being saved correctly.
Fixed
The Windows installer will now error if an attempt is made to install on the unsupported ARM64 platform.


Version v5.6.5 GM b653401d, 2022-12-20:

Fixed
Fixed a crash that could happen on macOS when quitting applications that have loaded protected plugins.


Version v5.6.4 GM fce270f6, 2022-12-15:

Improved
Error messages in the Activation Experience when you are unable to connect to the server because of internet issues.
Fixed
PACE License Support and SDK installers for Mac now show iLok License Manager in the Login Items on MacOS Ventura.
Fixed
For large accounts, download account data file from server if cached data is not present on the local machine. This will prevent error messages seen if you are logging in for the first time from a machine or after deleting the locally cached account data.
Fixed
Fixed an obscure bug during transfer authentication in iLok License Manager.


Version v5.6.3 GM 46ee731e, 2022-11-01:

Fixed
Fixed stability issues during plugin scan operations on Windows.


Version v5.6.2 GM 488bee4e, 2022-10-19:

Fixed
Fixed Windows License Support not updating Qt DLLs and openssl libs with its 64-bit versions.
Fixed
Buttons in iLok License Manger's License Details view now show the correct state.
Fixed
Surrender update deliveries that deliver revoked licenses will not be shown in the All Licenses view in iLok License Manager.
Fixed
In iLok License Manager, improved handling of surrender update deliveries containing multiple licenses to surrender and some licenses are not found in the account.
Fixed
Fixed License Support stability issues during shut down.
Fixed
Fixed a crash or early exit when running with an account whose name contains non-ASCII characters on Windows.


Version v5.6.1 GM 835a047f, 2022-08-26:

Improved
Improved the error message shown when attempting to log into deleted accounts.
Improved
Surrender update deliveries that deliver revoked licenses will not be shown in the All Licenses view.


Version v5.6.0 GM 128c1a0c, 2022-07-08:

Removed
With Eden 5.1.0 (GM 9/30/2019), we announced that 32-bit Windows support would be dropped in a future release. As of 5.6.0, License Support is not available for 32-bit versions of Windows.
Added
Keyboard shortcut in iLok License Manager to minimize window.
Improved
Formatting for error dialog shown in iLok License Manager when there's a communication problem with iLok USB.
Improved
Layout of components displaying different categories of licenses (transfer allowed, transfer with publisher approval, no transfer) on multiple transfer dialogs in the iLok License Manager.
Improved
In iLok License Manager, avoid some unnecessary calls for offline iLoks.
Improved
Tweaks to activation reset error messages for inaccessible machines.
Fixed
In iLok License Manager, connect option will be enabled after disconnecting from a private iLok server.
Fixed
Fixed bug so that License Support related log files will show timestamps again.


Version v5.5.2 GM d7fad9f8, 2022-04-21:

Improved
Message in iLok License Manager's Activation Dialog if there are no valid locations available.
Improved
Messages in publisher defined activation experience dialogs.


Version v5.5.1 GM 10fb49a7, 2022-03-18:

Improved
Improved support for the legacy installed location of the macOS iloktool utility.
Fixed
Fixed the License Support auto-install feature.


Version v5.5.0 GM 58956e20, 2022-03-03:

Added
Apple Silicon native binary support.
Added
Ability to report an offline machine as unusable via Machine Details view or the context menu. Users can now initiate the Machine Reset process themselves, without needing to start a support ticket with a publisher.
Added
The ILok License Server will now automatically try to contact the PACE services to refresh the Lost Or Stolen license to prevent this license from expiring.
Improved
Improved formatting of error messages containing links.
Improved
Updated and improved our macOS License support uninstaller application.
Fixed
Support installation on macOS systems where /usr/local/bin is incorrectly locked down.


Version 5.4.1 GM 933b85fce7, 2021-09-29:

Improved
Improved message when server is unavailable in the iLok License Manager.


Version 5.4.0 GM 3270d3fc00, 2021-08-18:

Improved
Improved user interface behavior when a license is removed after a protected product has been loaded.
Improved
Search strings are persisted across views in the iLok License Manager.
Improved
Better error handling in iLok License Server code in the iLok License Manager.
Fixed
Hide and Show context menus now consistent with Hide and Show buttons in the License Details view.
Fixed
Worked around stability problems on macOS 10.8 and 10.9 systems introduced by recent Apple development tools.
Fixed
In the Activation Experience, unregistered iLoks will be seen on the Locations screen and can be registered to your iLok account if you select it as the activation location.


Version 5.3.3 GM 37a3867eb8, 2021-06-09:

Fixed
In iLok License Manager, clicking Activate, Deactivate or Transfer buttons when not signed in no longer results in a crash.


Version 5.3.2 GM 04dfd8e080, 2020-12-02:

Fixed
If the iLok License Manager has been left running for a long time and you close all cloud sessions, it no longer results in a session not valid error.


Version 5.3.1 GM 7ac2feeb3d, 2020-10-08:

Improved
Minor UI improvements for the iLok Cloud.
Fixed
Fixed crash during surrender update if there are no choices for one of the licenses that need to be surrendered.
Fixed
Fixed an obscure crash when signing in.


Version 5.3.0 GM 149bf8924e, 2020-08-24:

Added
Notifications related to services such as scheduled maintenance, outages etc will be shown above the licenses list in the iLok License Manager.
Improved
Significant improvements to iLok Cloud performance. If you use the iLok Cloud, please update to this version.
Improved
Large accounts will see a significant improvement in the time it takes to sign in for the first time using iLok License Manager.
Improved
Tweaked message shown to user in the iLok License Manager when they try to operate on an offline machine location.
Improved
Icons for subscription licenses will be updated while the iLok License Manager is running.
Improved
Show an error message when the user is trying to transfer licenses that have been in their account for less than 90 days or if the account itself is less than 90 days old.
Improved
Offer to open or move an iLok Cloud session to the machine if the subscription being refreshed is on an offline iLok Cloud location.
Fixed
Clicking Cancel on the Close All Guest Cloud Sessions dialog in the iLok License Manager now works.
Fixed
Fixed an issue where the Activation Experience mistakenly reports an expired subscription for an unavailable or unauthorized cloud license.
Fixed
Search for cloud licenses in the iLok License Manager while doing a subscription refresh even if local subscription licenses are found.
Fixed
Fixed bug where refreshing a subscription license on a cloud didn't show any dialog in the iLok License Manager.
Fixed
Fixed truncation of the location information text on the Activation dialog in the iLok License Manager.
Fixed
On Windows, fixed problem with exporting iLok Server config to a file.


Version 5.2.1 GM ece9b9c290, 2020-04-01:

Improved
Improved user experience in the Activation Experience if the local cached license data gets deleted and a managed cloud session is open
Fixed
The Activation Experience will now allow a timed license, having number of days license period, to be activated to an automatic cloud session without switching the cloud mode
Fixed
Fixed a few different flavors of crashes seen by large account holders
Fixed
Sychronize menu for an iLok is now available only if you are signed in
Fixed
Locked group subscription icons now correct if there are multiple activations and one of them is expired


Version 5.2.0 GM b1a832ba2e, 2020-01-09:

Added
Dialog shown after a subscription refresh is now accessible
Improved
Performance improvement during sign in especially for large accounts
Improved
Improved accessibility on dialog shown when you switch cloud mode
Improved
If you use the same iLok account across multiple OS users, we now allow copying of cached account data files to speed up login times
Fixed
License count on dialog shown after hiding groups is now correct
Fixed
Fixed a bug where, occasionally, full account data was being fetched on log in even though the cached data was not deleted
Fixed
Fixed bug where new license deposits were not shown in bold on Mac OS Mojave
Fixed
Fixed a couple of crashes occurring occasionally on sign out or unplugging an iLok


Version 5.1.1 GM a0923a393a, 2019-11-04:

Improved
Improved automatic installation of License Support while running protected software on slower Macintosh computers
Improved
Improved accessible descriptions and tooltips of locations
Improved
Improved performance when moving licenses from one location to another
Fixed
Fixed a Windows only problem where some DAWs could randomly blacklist protected VST plugins
Fixed
Fixed a possible Windows only silent crash on quit that results in an unexpected exception in the event log
Fixed
Fixed a typo on the Confirm Activation and open iLok Cloud dialog
Fixed
Clicking Cancel on Close All Cloud sessions now works
Fixed
Fixed a bug in Close All Cloud sessions where it was closing a session for signed in user even though it was open on a different machine
Fixed
Fixed a bug where showing a license resulted in removing a previously hidden license from the Hidden view temporarily
Fixed
Fixed text on some dialogs where quotes were not being shown correctly
Fixed
Fixed crash on Sign in when you have surrender update deliveries in your account that deliver subscription licenses
Fixed
Fixed a bug in the Activation Experience where the wrong cloud name may be displayed on the Location Selection screen if you have multiple managed cloud sessions open on the computer


Version 5.1.0 GM e3c3eac62d, 2019-10-01:

updated
For Macintosh users, this update requires a minumum of macOS v10.8 Mountain Lion
Added
Support for managed cloud mode which lets you activate/deactivate licenses individually
Added
Apple notarization compliance and compatibility with macOS 10.15 Catalina
Added
Improved compatibility with the Little Snitch firewall application
Improved
Windows installs no longer require a reboot
Improved
Improved user experience when launching a product with activation codes
Improved
Different location items are used for cloud licenses belonging to the signed in user and other users
Improved
Offline cloud location is shown if a cloud session for the signed in user is open on a different computer
Improved
iLok Cloud detail provides more information about the cloud location
Fixed
Fixed problems with the automatic installation of License Support on Windows
Fixed
Hiding licenses from one machine and then viewing the account from a different machine correctly updates the views
Fixed
Fixed the behavior of Demo at Runtime when a cloud session is open on another machine


Version 5.0.3 GM r44013, 2019-04-12:

Improved
Improved account data caching in iLok License Manager by saving periodically while the application is running and if required, when the application quits
Fixed
Fixed a rare problem on Windows, where changing hardware characteristics during boot would cause access to an iLok to fail until the iLok was unplugged and plugged in again


Version 5.0.2 GM r43795, 2019-03-04:

Fixed
Improved stability by fixing a problem caused by very rare USB errors when plugging in an iLok
Fixed
Fixed a problem redeeming license codes
Fixed
Fixed deactivation of machine licenses belonging to other users
Fixed
Fixed a crash that could happen with anonymous activation of trials
Fixed
Default automatic update check interval to 1 day on the Preferences Dialog if the user has not set one
Fixed
Fixed cloud location from appearing in uppercase for non english locales


Version 5.0.1 GM r43417, 2019-01-07:

Fixed
Fixed the transfer payment dialog to correctly populate the credit card expiration year dropdown


Version 5.0.0 GM r43164, 2018-11-01:

Added
Support for automatic updates
Added
Notifications for iLok Cloud use
Improved
Faster load times of protected products
Improved
Installer asks to close the iLok License Manager if running
Improved
Help users turn on Theft & Loss Coverage if a Zero Downtime membership has been purchased for an iLok
Improved
Better error messages when you try to move licenses to or from the cloud
Fixed
Vertical splitter cursor is no longer shown because the left locations pane has a fixed width
Fixed
Cloud location on machine A should not display cloud activations if the user has a cloud session open on machine B
Fixed
Fixed the transfer payment dialog for languages other than English
Fixed
Fixed a typo for the Close cloud session dialog